INFINITE NEW MEDIA GROUP SDN. BHD.
28-Day Coaching Program Terms & Conditions
© 2025 Infinite New Media Group Sdn. Bhd. All rights reserved. Unauthorized reproduction prohibited.
Last updated: 6 October 2025
最后更新：2025年10月6日
0. General & Intellectual Property Rights 一般条款与知识产权
This website (“Site”) is owned and operated by Infinite New Media Group Sdn. Bhd., a company registered in Malaysia. By accessing or using this Site, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional guidelines or notices. We reserve the right to amend these Terms at any time, and continued use constitutes acceptance of the updated version.
本网站由 Infinite New Media Group Sdn. Bhd. 拥有与运营。使用本网站即表示您同意遵守本条款及隐私政策。公司有权随时修改条款，您继续使用即视为接受修改后的内容。
语言优先
These Terms are provided in both English and Chinese. In the event of any inconsistency, the English version shall prevail.
本条款提供英文与中文版本；如两者内容不一致，以英文版本为准。
All materials, videos, designs, text, and content provided through this Site or our programs are owned by Infinite New Media Group Sdn. Bhd. and protected by the Copyright Act 1987 (Malaysia) and international copyright laws. You may use materials only for personal and non-commercial learning purposes. Unauthorized reproduction, distribution, or resale is strictly prohibited.
本网站及课程内容（包括视频、文本、设计等）均受《马来西亚版权法1987》及国际版权法保护。仅可用于个人学习，禁止复制、分发或转售。
Recording, reproducing, or redistributing live sessions or course materials without written consent is strictly prohibited.
未经书面许可，禁止录制、复制或散播任何直播课程或教学资料。
0A. Unauthorized Recording & Use Prohibited（禁止录制与未经授权使用）
This clause applies to all recorded and live materials, including but not limited to Zoom sessions, video lessons, slides, workbooks, PDF and WhatsApp coaching content.
Participants are strictly prohibited from recording, screen capturing, downloading, or distributing any part of the live sessions, video lessons, or materials shared during the 28-Day Coaching Program without prior written consent from Infinite New Media Group Sdn. Bhd.
Any unauthorized use—including but not limited to re-uploading, reselling, repackaging, or using the materials for your own course or coaching business—constitutes a copyright infringement under the Malaysian Copyright Act 1987 and will result in legal action.
本条款适用于所有录制与直播内容，包括但不限于 Zoom 课程、视频教学、讲义，PDF及 WhatsApp 陪跑内容。
学员严禁未经公司书面许可，录制、截图、下载或传播本课程的任何部分，包括直播内容、视频课程及教学资料。
未经授权的使用行为（包括但不限于重新上传、转售、打包或用于自行开设课程／辅导）将构成违反《马来西亚版权法1987》，公司有权采取法律行动追究责任。
0B. Commercial Use Restriction（商业使用限制）
Course content, frameworks, and strategies are provided for personal educational purposes only.
Students shall not use, reproduce, or adapt any part of the program for their own commercial training, consulting, or coaching services.
The Company reserves the right to take legal action and terminate access without refund if any such unauthorized use is detected.
本课程内容、框架及策略仅供个人学习使用，学员不得将其用于商业培训、顾问服务或辅导业务。
一经发现有此类未经授权的商业使用，公司有权立即终止访问权限且不予退款，并保留法律追责权利。
0C. Confidentiality Clause（保密条款）
All course materials, discussions, and community interactions are considered confidential and proprietary.
Students agree not to disclose, share, or forward any internal discussions, screenshots, chat content, or proprietary templates to non-members.
Breach of confidentiality may result in account termination and legal action for damages.
所有课程内容、讨论及社群交流均属公司机密及专有信息。
学员同意不得向非学员泄露、转发、截图或传播任何内部讨论、群组内容或公司专属模板。
若违反保密义务，公司有权终止课程访问并追究损害赔偿责任。
By submitting testimonials, comments, or media to us via email, WhatsApp, or social media, you grant Infinite New Media Group Sdn. Bhd. a non-exclusive, royalty-free, perpetual license to use such content for marketing, promotional, or educational purposes.
By submitting testimonials, comments, or media, you grant the Company a non-exclusive, royalty-free, perpetual, and irrevocable license to use such content for marketing, promotional, or educational purposes.
Such consent is voluntary and may be provided in exchange for value (e.g., consultation or coaching), and shall not be withdrawn once granted.
当您提交反馈、评论或媒体内容（包括通过电子邮件、WhatsApp 或社交媒体）时，即授权公司可将内容用于宣传或教学用途，且无需额外报酬。
学员提交任何见证、反馈或相关内容，即授权公司以非独占、免版税、永久且不可撤销的方式用于宣传、推广或教学用途。
该授权为学员自愿提供，并可能基于相应对价（如咨询或课程服务）而给予，一经授权，不可撤回。
You may link to our website provided such link does not misrepresent or imply any partnership. Framing, embedding, or reproducing our content on external sites without written consent is prohibited.
您可分享本网站链接，但不得误导或暗示合作关系。未经书面许可，不得在外部网站嵌入或复制内容。
1. Overview 概要
The 28-Day Coaching Program includes 8 live Zoom sessions and 28 days of 1v1 WhatsApp coaching. Participants will immediately receive access to pre-recorded basic training modules upon payment. Live sessions are scheduled within 1–2 months after purchase.
本课程包含8节Zoom直播课及28天1v1 WhatsApp陪跑服务。付款后立即获得录制基础课程，直播课程将在购买后1–2个月内安排。
2. Refund Policy 退款政策
All payments made for the 28-Day Coaching Program are strictly non-refundable once confirmed, except where required by Malaysian law or where the Company fails to provide access to the program in its entirety.
Upon payment confirmation, the Company reserves and allocates program access, coaching capacity, and related resources for the Participant. Therefore, the program shall be deemed committed and reserved upon payment, regardless of the official start date.
Any request for refund prior to the official start date shall not be accepted. Failure by the Participant to commence or participate in the program does not constitute non-delivery.
Access to any part of the program (including recorded materials, WhatsApp support, or live sessions) constitutes commencement and partial delivery of the service.
For the purposes of this Agreement, the program shall be deemed commenced once the Participant is granted access to any course materials or communication channels. Even if certain sessions remain unused, this shall not constitute grounds for refund.
Refund requests based on personal reasons, including but not limited to lack of time, dissatisfaction, change of plans, or perceived unsuitability, shall not be accepted.
The Participant acknowledges that results vary. Lack of results, including failure to generate leads, customers, or income, shall not be considered non-delivery and shall not constitute grounds for refund.
Electronic Agreement / Click-Wrap Consent:
By creating an account or clicking “Create Account” / “Pay Now,” you agree to these Terms & Conditions, the Refund Policy, and the Privacy Policy.
Electronic consent and e-signatures are valid and enforceable under the Electronic Commerce Act 2006 (Malaysia).Electronic Agreement / Click-Wrap Consent:
By creating an account or clicking “Create Account” / “Pay Now,” you agree to these Terms & Conditions, the Refund Policy, and the Privacy Policy.
Electronic consent and e-signatures are valid and enforceable under the Electronic Commerce Act 2006 (Malaysia).
所有28天陪跑课程费用一经确认付款，概不退款，除非马来西亚法律另有强制规定，或公司完全未提供任何课程访问权限。
学员确认，一旦完成付款，公司即为其预留课程名额、教练资源及相关服务安排。因此，无论课程是否尚未正式开始，均视为已完成服务承诺。
在正式开始日期之前提出的退款申请，均不予受理。
学员未开始参与或未使用课程，不构成公司未履行课程交付义务。
一旦学员获得任何课程内容（包括录制课程、WhatsApp支持或直播课程），即视为课程已开始并已部分交付。
就本协议而言，一旦学员获得任何课程资料或沟通渠道，即视为课程已开始。即使部分课程或服务未被使用，亦不构成退款理由。
因个人原因（包括但不限于时间不足、不满意、计划改变或认为不适合）提出的退款申请，均不予受理。
学员确认课程成果因人而异。未获得客户、咨询或收入，不视为公司未履行课程交付义务，亦不构成退款理由。
电子同意 / Click-wrap：
当您创建账户或点击「创建户口 / 立即付款」按钮，即视为已同意本《条款与条件》《退款政策》及《隐私政策》。
依据《电子商务法2006》，该电子同意与电子签署具有法律效力。
Third-Party Payment Platforms 第三方支付平台条款
If you make payment through any third-party installment or financing platform (e.g., OB Pay, Ezbeli, TNG, Paypal, Payex etc.),
you acknowledge and agree that such payment constitutes full acceptance of these Terms & Conditions, the Refund Policy, and the Privacy Policy,
as made available on our official website https://www.chaletteku.com/terms--condition prior to payment.
Regardless of whether you created an account on our website,
your payment via third-party gateway signifies consent and contractual agreement with Infinite New Media Group Sdn. Bhd.
The Company shall not be responsible for any financing fees, interest, or contractual terms between you and the third-party provider.
若您通过任何第三方分期或融资平台（例如 ., OB Pay, Ezbeli, TNG, Paypal, Payex 等）进行付款，
即表示您已在付款前阅读并同意本公司官网（https://www.chaletteku.com/terms--condition）所载的《条款与条件》《退款政策》及《隐私政策》。
无论您是否在本网站创建账户，
通过第三方支付平台完成付款的行为，即视为您已同意并受 Infinite New Media Group Sdn. Bhd. 条款约束。
公司不对您与第三方平台之间的分期手续费、利息或合约条款承担任何责任。
3.1 Installment Payments 分期付款条款
For installment payments made through third-party gateways (e.g., Stripe or credit card providers), all installments must be completed as scheduled. Failure to complete payment may result in suspension of access and administrative fees imposed by the provider. The Company is not responsible for any interest, late fees, or penalties charged by financial institutions.
For internal payment plans offered directly by the Company, failure to complete payment will result in immediate suspension of access and forfeiture of prior payments.
若通过第三方支付平台（如Stripe或信用卡分期），学员须按期完成付款。若付款失败，公司可暂停访问权限，并不承担银行或平台收取的利息或滞纳金。
对于由公司直接提供的内部分期付款方案，若学员未能按期完成付款，公司有权立即暂停课程访问权限，并没收已支付的款项。
3.2 Non-Disparagement & Reputation Protection Clause（非贬损与品牌保护条款）
You agree not to make any false, misleading, or defamatory statements—verbally or in writing—about Infinite New Media Group Sdn. Bhd., its directors, trainers, employees, or programs in any public forum, including but not limited to social media, review platforms, or online communities.
Constructive feedback is welcome and can be submitted directly via official channels (such as email or WhatsApp support).
Publishing or sharing malicious or defamatory content may constitute a breach of contract and defamation under applicable laws. The Company reserves the right to take legal action, including seeking compensation for reputational damages and reporting to platform administrators for content removal.
Screenshots, public comments, and digital posts may be preserved as evidence for legal proceedings.
For feedback or complaints, please contact us directly at [email protected] or via WhatsApp official support +60108746679
We welcome honest feedback submitted through official channels.
学员同意，不得在任何公开平台（包括社交媒体、评价区、论坛等）
散布虚假、误导或诽谤公司、课程、讲师或员工的言论。
若对课程有建设性意见，可通过官方邮箱：[email protected]或WhatsApp +60108746679 渠道反馈。
若恶意发布诋毁性或虚假信息，公司有权依据合同及法律采取行动，
包括但不限于要求赔偿名誉损失及向平台举报要求删除内容。
公司有权保存相关截图、公开评论及网络发布内容，作为法律程序中的证据。
3.3 Defamation & Public Statement Clause 诽谤与公开声明条款
Customers agree not to make, publish, or distribute any false, misleading, or defamatory statements about the Company,
its staff, or its programs through any online or offline platform.
The Company reserves the right to take legal action against any individual or entity whose statements cause reputational
or commercial harm. The Company also reserves the right to publicly clarify or respond to false or misleading statements
(including through official website or social media channels) to protect its reputation and business integrity.
客户同意不通过任何线上或线下平台发布、传播任何关于公司、员工或课程的虚假、误导或诽谤性言论。
若此类行为对公司声誉或商业利益造成损害，公司保留采取法律行动的权利。
公司亦保留在官方网站或社交媒体上公开澄清事实、回应虚假言论的权利，以维护公司声誉与正当权益。
4. Course Delivery & Schedule 课程交付与安排
Upon successful payment, participants receive immediate access to pre-recorded basic lessons, constituting partial delivery. Remaining live classes are conducted within the next available session (1–2 months), with prior notice. Failure to attend live sessions does not entitle participants to refunds.
The Company may reschedule live sessions with reasonable advance notice and will provide an alternative session where practicable. Rescheduling does not entitle you to a refund.
付款成功后，学员立即获得录制课程访问权限（视为部分交付）。
直播课将在下一期班次进行（通常1–2个月内），提前通知学员。未参加直播课/没有交功课不构成退款理由。
公司可在给予合理提前通知的前提下调整直播课时间，并在可行范围内提供替代场次。时间调整不构成退款理由。
5. Data Protection & Cross-Border Processing 隐私与跨境数据处理
The Company complies with Malaysia’s Personal Data Protection Act (PDPA) and international standards such as GDPR.
Customer data may be securely processed or stored on servers located outside Malaysia for operational purposes.
By enrolling in the program, customers consent to such cross-border processing.
We ensure all cross-border data transfers comply with adequate security measures under Section 129(1) PDPA
公司遵守马来西亚《个人资料保护法》（PDPA）及国际隐私标准（如GDPR）。
客户资料可能因业务需要在马来西亚以外的安全服务器上处理或存储。
学员报名课程即表示同意此类跨境资料处理。
公司确保所有跨境数据传输均遵守《个人资料保护法》（PDPA）第129(1)条之适当安全措施规定。
6.1 Governing Law & Dispute Resolution 法律适用与争议解决
These Terms are governed by Malaysian law. Disputes shall be resolved through the Malaysian Mediation Centre or AIAC in Kuala Lumpur, conducted in English.
本条款受马来西亚法律管辖。任何争议应提交马来西亚调解中心或吉隆坡仲裁中心（AIAC）解决，语言为英文。
6.2 Notices 通知
Official notices may be sent to you via the email address or WhatsApp number you provided during purchase. Notices are deemed received upon sending.
公司可将正式通知发送至您在购买时提供的电子邮箱或 WhatsApp 号码；通知一经发送即视为送达。
7A. Disclaimer and Service Limitation 免责声明与服务范围
This program provides coaching, guidance, and feedback only and does not include done-for-you services such as content creation, account management, or execution.
The content and training provided are for educational and informational purposes only. We make no guarantees of specific results or earnings. Success examples are illustrative and may vary by individual. Your outcomes depend on personal effort, consistency, and application of the strategies taught. Nothing in our programs constitutes financial, legal, or business advice.
Platform Risk
The Participant acknowledges that social media platforms (including but not limited to Xiaohongshu) operate under independent rules and enforcement policies beyond the control of the Company.
The Company shall not be responsible for account suspension, restriction, content removal, reduced reach, or account bans.
Any such platform-related issues shall not be considered a failure of service delivery and shall not constitute grounds for refund.
This program requires effort, consistency, and implementation. Results are not guaranteed.
We aim to provide timely support during working hours. Response times may vary depending on message volume and complexity.
We do not guarantee immediate or real-time responses.
Delays in response time shall not be considered a failure of service delivery and shall not constitute grounds for refund.
The program is designed to support one primary account only. All guidance and feedback will be centered on that account.
This program requires effort, consistency, and implementation. Results are not guaranteed.
本课程为指导与陪跑服务，不包含任何代做服务，包括但不限于内容制作、账号运营或实际执行。
本课程及其内容仅供教育与参考用途，不保证任何特定成果或收入。成功案例仅作示范，结果因人而异，取决于个人执行力与持续行动。课程不构成任何形式的财务、法律或商业建议。
学员确认，所有社交媒体平台（包括但不限于小红书）均由其自身规则及审核机制运作，公司无法控制其平台行为。
公司不对任何平台相关行为负责，包括但不限于账号封禁、限流、内容下架或流量下降。
任何因平台导致的账号问题，均不视为公司未履行服务义务，亦不构成退款理由。
本课程需要持续执行与实践，不保证任何结果
我们会在工作时间内尽力提供及时支持服务，具体回复时间将根据咨询量及问题情况有所不同。
公司不保证即时或实时回复。
回复延迟不视为未履行服务义务，亦不构成退款理由。
本课程仅围绕一个主要账号提供指导与支持，所有反馈与建议将集中于该账号。
本课程需要持续执行与实践，不保证任何结果。
7B. Interactive Features & Community Conduct 学员社群与互动行为
Our programs may include access to private online communities (e.g., WhatsApp/ Zoom Live class) for discussion and coaching support. Participants agree to maintain respectful communication and refrain from advertising, spamming, or sharing confidential course content.
To ensure a positive learning environment for all participants, the Company reserves the right to suspend or remove any participant who engages in inappropriate, disruptive, or non-compliant behavior.
Such actions shall not be considered a failure of service delivery and shall not entitle the participant to any refund.
课程可能包含线上社群（如WhatsApp/ Zoom Live Class），供学员交流与陪跑支持使用。学员须保持尊重沟通，不得发布广告、垃圾信息或泄露课程内容。
为保障整体学习环境，公司有权对发布不当言论、扰乱秩序或违反规则的学员，进行暂停或移除处理。
上述情况不视为公司未履行服务义务，亦不构成退款理由。
7C. Limitation of Liability 责任限制
To the fullest extent permitted by Malaysian law, Infinite New Media Group Sdn. Bhd. shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from participation, use of materials, or reliance on information provided. All materials are provided 'as-is' for educational purposes only, without warranties of any kind. Results depend on individual effort; the Company is not responsible for any loss of income or opportunities.
在法律允许的最大范围内，公司不对因课程参与、资料使用或依赖信息导致的任何直接或间接损害承担责任。
所有课程内容均以“现状”提供，仅供教育用途，不保证结果。成果取决于个人执行，公司不对收入或机会损失负责。
8. Lawyer Review Notes 律师审阅备注
This draft is prepared for legal review under the Malaysian Consumer Protection Act 1999, Electronic Commerce Act 2006, and PDPA 2010. Please verify refund exceptions, installment terms, intellectual property clauses, and jurisdiction details.
本文件依据《消费者保护法1999》《电子商务法2006》及《个人资料保护法2010》撰写。请律师审阅退款例外、分期付款、知识产权与司法管辖条款。
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force. No failure or delay in exercising any right shall operate as a waiver thereof.
若本条款任何条款被认定为无效或不可执行，其余条款仍完全有效。任何一方未行使或延迟行使其权利，不构成对该权利之放弃。
9. Force Majeure 不可抗力条款
The Company shall not be held liable for delays or failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, government restrictions, pandemic-related measures, internet outages, or platform restrictions.
因天灾、政府限制、疫情措施、网络中断或平台限制等不可抗力事件导致课程延迟或中断，公司不承担责任。
Version 1.2 – Updated on 6 October 2025 ｜ Stored as PDF for record purposes.
The Company reserves the right to update or modify these Terms from time to time.
The latest version of the Terms shall apply to all Participants, including those who enrolled prior to any updates.
Continued access to or use of the program after such updates constitutes acceptance of the revised Terms.
公司有权不时更新或修改本条款。
最新版本的条款将适用于所有学员，包括在条款更新前已报名的学员。
学员在条款更新后继续使用课程或相关服务，即视为已接受更新后的条款。